Our relationship with our clients is the number one priority at Sound Home Builders and that relationship begins long before we ever begin construction of their home. We build and maintain that relationship by creating detailed building plans and a detailed construction management plan that addresses everything from house orientation, site clearing & tree selection, interior & exterior selections, site inspections, and schedules. Our construction management program allows us to guide our clients through the design & build process making it an interactive, exciting, and truly enjoyable experience. Just ask anyone of our over 110 satisfied customers.
We maintain constant communication. Our clients know that at any time they can reach the people that are building their home. Whether by phone or email there is always someone available to answer a question or bring them up to date. We communicate very effectively whether you are building long distance or on-site during the construction process.
We maintain the quality of our homes by being hands on the company; we build each home as if we were going to live in it. Once a client signs a contract they are not passed off to an employee they have never seen before. They work directly with Ron and Michele Andronowitz.
At the end of construction we do a Final Walkthrough with our clients and at that time we address the following:
- Our door is always open.
- We are available to assist them with any issues that may occur in their home.
- We eliminate the anxiety about punch list and warranty for our clients by having a simple plan and explaining that to the client.
- We schedule a one-year walkthrough to address any issues before the one-year warranty is up.
The greatest testimony to our relationships with our clients and the trust they have in Sound Home Builders is the fact that we have a key to nearly every single home we have built. It gives our clients “peace of mind” knowing if an emergency arises when they are away from home we can help them.
Our customers are always happy to share their experience in working with Sound Home Builders. If you would like a list of our references please contact our office:
252-482-6099 or send us an email michele@soundhomebuilders.com.
